Privacy Policy

Definitions

In this Privacy Policy:
‘Content’ means information, text, material and graphics;
‘Us’ or ‘We’ means MONARDO Solicitors;
‘Website’ means this website;
‘You’ means the user.

This policy describes the way we collect, hold and disclose information about individuals. We are subject to the Privacy Act, including the National Privacy Principles.

Protecting confidential information is fundamental to our relationship with our clients and to our business. All information received in connection with a client matter is subject to strict duties of confidentiality. We will not disclose that information except in accordance with our professional obligations, as authorised by the client or as contemplated by this policy.

Information we collect
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our web pages and the quality of our service, and is not shared with or sold to other organisations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

1. It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law.

2. We transfer information about you if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Information gathering and usage
1. When you fill in a form, this generates an email. In it, we ask for information such as your name, company name, email address and reasons for your enquiry.

2. We use collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

Data Storage
We uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website. Although we own the code, databases, and all rights to its suite of applications, you retain all rights to your data.

Cookies
We use cookies to record current session information, but do not use permanent cookies. Your session will expire after 20 minutes but you will be automatically logged back in via the authentication process.

Disclosure
We may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Use.

Changes
We may periodically update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.

Questions
Any questions about this Privacy Policy should be emailed to our Support Centre at info@monardo.sydney.

Monardo Solicitors
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